{"id":179,"date":"2022-01-17T10:48:10","date_gmt":"2022-01-17T09:48:10","guid":{"rendered":"https:\/\/www.ill.najeti.fr\/?page_id=179"},"modified":"2026-01-07T14:54:35","modified_gmt":"2026-01-07T13:54:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ill.najeti.fr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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\/ FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you have a question about the hotel, your reservation or your future stay?
Perhaps your answer is here! If not, don't hesitate to contact us by phone or e-mail.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The hotel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you have a car park?<\/strong><\/p>

Un parking public est disponible devant l\u2019H\u00f4tel Parcus Parking Bateliers 10 Rue de Zurich, 67000 Strasbourg.<\/span><\/p>

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Do you have smoking rooms?<\/strong><\/p>

All rooms in our hotel are non-smoking. Ashtrays are available in front of the hotel and on the terrace.<\/p>

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I have a baby, does the hotel have adequate facilities?<\/strong><\/p>

We can provide a baby cot in the room, on request at the time of booking, and subject to availability.<\/p>

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Is the hotel suitable for people with reduced mobility?<\/strong><\/p>

Notre \u00e9tablissement dispose de plusieurs chambres am\u00e9nag\u00e9es pour que les personnes \u00e0 mobilit\u00e9 r\u00e9duite puissent profiter pleinement de leur s\u00e9jour.<\/p>

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The stay<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What are the departure and arrival times?<\/strong><\/p>

Les arriv\u00e9es \u00e0 l\u2019h\u00f4tel se font \u00e0 partir de 15h et les d\u00e9parts jusqu\u2019\u00e0 11h.<\/p>

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What time is breakfast?<\/strong><\/p>

Le petit-d\u00e9jeuner est servi en semaine de 7h00 \u00e0 10h30 et la salle des petits-d\u00e9jeuners est ouverte gratuitement
de 12h00 \u00e0 22h00. Le petit-d\u00e9jeuner est au tarif de 16\u20ac par personne et par jour.<\/p>

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Do you have an internet connection at the hotel? Is it free?<\/strong><\/p>

Vous pourrez profiter d\u2019une connexion wifi gratuite en acc\u00e8s libre dans tout l\u2019\u00e9tablissement.<\/p>

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What do I do if I forget something in my room? <\/strong><\/p>

You can contact our team who will send you the forgotten item in exchange for delivery charges.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The prices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Are tourist taxes included in the price?<\/strong><\/p>

La taxe de s\u00e9jour est en suppl\u00e9ment de 1,87\u20ac par jour et par personne.<\/p>

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Why do you need my credit card information?<\/strong><\/p>

The bank details are only used as a guarantee in case you do not come or cancel late. This guarantee is cancelled when you leave.<\/p>

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When and how will I pay for my stay?<\/strong><\/p>

You can pay for your stay at the time of your departure with the following means of payment: credit card, holiday vouchers, cash.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

\/ FAQ Vous vous posez une question \u00e0 propos de l’h\u00f4tel, de votre r\u00e9servation ou de votre futur s\u00e9jour ?Votre r\u00e9ponse se trouve peut-\u00eatre ici ! Si tel n’est pas le cas, n’h\u00e9sitez pas \u00e0 prendre contact par t\u00e9l\u00e9phone ou mail. L’h\u00f4tel Avez-vous un parking ? Un parking public est disponible devant l\u2019H\u00f4tel Parcus Parking […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":14,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-179","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ill.najeti.fr\/en\/wp-json\/wp\/v2\/pages\/179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ill.najeti.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ill.najeti.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ill.najeti.fr\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ill.najeti.fr\/en\/wp-json\/wp\/v2\/comments?post=179"}],"version-history":[{"count":61,"href":"https:\/\/www.ill.najeti.fr\/en\/wp-json\/wp\/v2\/pages\/179\/revisions"}],"predecessor-version":[{"id":7103,"href":"https:\/\/www.ill.najeti.fr\/en\/wp-json\/wp\/v2\/pages\/179\/revisions\/7103"}],"wp:attachment":[{"href":"https:\/\/www.ill.najeti.fr\/en\/wp-json\/wp\/v2\/media?parent=179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}